Refund policy

🖤 HungerPains Society Refund & Return Policy

At HungerPains Society, every piece is crafted with purpose and pride. We stand for quality, authenticity, and resilience, and we want you to feel that same energy in every order.

If something doesn’t meet your expectations, here’s how we handle returns and refunds:

🧾 Eligibility for Returns

  • Items must be unused, unworn, and unwashed, with all original tags attached.

  • Returns must be initiated within 14 days of delivery.

  • Custom embroidery, limited-edition, or sale items are non-refundable and non-exchangeable.

  • Shipping costs are non-refundable unless the item arrived damaged or incorrect.

🔁 Exchanges

If you received the wrong size or product, we’ll gladly exchange it for the correct one (subject to availability).
To start an exchange, contact us at [your business email or contact form link] with your order number and a photo of the product.

💸 Refunds

Once your return is received and inspected, you’ll receive an email notification.

  • Approved refunds are issued to your original payment method within 5–10 business days.

  • If your return doesn’t meet the eligibility requirements, we’ll send it back to you.

🚫 Non-Returnable Items

  • Gift cards

  • Discounted or promotional items

  • Custom embroidery or made-to-order pieces

📦 Return Shipping

Customers are responsible for return shipping unless the product is defective or incorrect.
For approved returns, we’ll provide the return address after your request is reviewed.

🖤 Our Promise

Every order represents a piece of our story. If something’s off, we’ll do our best to make it right — respectfully and efficiently.

For all return or refund inquiries, please reach out at:
📧 [hungerpainssociety@gmail.com]